Jan 27, 2013 · Netflix does not respond. If the Netflix app doesn’t respond, delete and reinstall the app. Here’s how: From the Xbox Dashboard, go to Settings, and then select System. Select Storage. Select your primary storage device (most likely Hard Drive). Select Games and Apps. Find and select any items that refer to Netflix. Select Delete.

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If you're still not able to stream: If you're connected directly to your modem and still can't stream Netflix, you may want to check with your equipment provider to make sure your modem and internet service are functioning as intended. If you were unable to complete this step: